Practitioner Pointer: Finding the right EHR for your solo or small group practice

Here’s some general guidance on getting started.

Selecting an electronic health record (EHR) system for your practice can have many potential benefits, including facilitating integrated service delivery, making your patients’ records accessible from almost anywhere, and helping to optimize office efficiency. However, the complexity of the process and the multitude of EHR vendors in the market can make the selection process seem daunting, especially for practitioners in solo or small group practices who often have limited resources to devote to the task.

Psychologists beginning the process of looking for an EHR system may find it helpful to visit Capterra, a large database of organizational software. This aggregator website lists more than 170 different mental health software programs, including basic information and consumer reviews. Capterra customer service representatives will help people narrow down the choices to options that may best suit their particular practices. The representatives do not work on commission.

Practitioners may want to have “10 Tips for Selecting an Electronic Health Record System” (PDF, 249KB) from the Fall 2013 issue of the APA Practice Organization’s Good Practice magazine handy when exploring EHR options in consultation with system vendors and other EHR experts such as Capterra representatives. The “10 Tips” content is available online to APA Practice Organization members. 

Further, the Office of the National Coordinator offers a step-by-step resource on How to Implement EHRs on the website. 

Practitioners should do their own due diligence when researching and considering an EHR. Some factors to take into consideration when selecting an EHR include the functionality of the system, vendor services and support, and implementation and maintenance costs. 

Though neither APA nor the APA Practice Organization endorses any specific vendors or products, the list below includes products that have gotten good reviews from some members, and that appear to be financially viable. If interested in exploring them further, practitioners should look for additional information about these products on their respective websites or through an aggregator site such as Capterra. 

For more information on electronic health records, please visit the Technology and Electronic Health Records section of APAPO's Practice Central website.