APAPO survey on health insurers headed to practitioners

A national survey gauges psychologists' perceptions of how managed care and insurance companies treat patients and practitioners

by APA Practice Organization Staff

June 30, 2009 — Please be on the lookout for an e-mail survey scheduled to arrive soon from the APA Practice Organization (APAPO).

The national survey being deployed to a random sample of APAPO members is designed to demonstrate to employers, consumers, state regulators, psychologists and health insurance companies which managed care and insurance companies do better or worse in providing access to psychologists, authorizing necessary care and respecting patient privacy, as well as how the companies treat psychologists.

In the fall of 2008, APAPO conducted a pilot survey of practicing psychologists in New York and Georgia to gauge member satisfaction with managed care and insurance companies. The pilot survey results demonstrated some significant differences in psychologists' perceptions of the largest companies' treatment of patients.

The pilot survey results and feedback have been used to design the national survey slated for launch in July.

By sharing the results widely, the APA Practice Organization and APA will help hold companies accountable for the care being provided to patients and for their treatment of psychologists.

We realize that you may be asked to participate in many surveys. This is one of just two surveys that the APA Practice Organization plans to deploy this summer. We value your time and appreciate your participation if you receive this survey on health insurers.